What Information we collect?
To use certain services in our Site you may be asked to provide personal information, namely information that identifies an individual or may with reasonable effort identify an individual (“Personal Information”). This Personal Information may include: your name, your title, company name, email address and phone number and any other information you wish to provide; we may use such information to enable you to use features on theSite.
‘Contact Us’ Information. If you send us a “ContactUs” request, whether by submitting an online form that we make available or by sending an email to an email address that we display, you may be required to provide us with certain information such as your name and email address.
We collect certain information pertaining to a user, which may be made available or gathered via the user's use of the Site (“Non-personal Information”). We are not aware of the identity of the user from which theNon-personal Information was collected. Non-personal Information which is being collected consists of technical information transmitted by your computer or device and aggregated usage information, including certain software and hardware information about your computer or device, the referring page that linked you to our Site, the type of browser and operating system your computer or device uses, operator, language preference, access time, or the domain name of the website from which you linked or registered to the Site. We may use such information to analyze trends, administer the Site, track users’ movement around the Site, and gather demographic or statistical information.
How we may collect your information?
We collect Personal Information submitted directly by you (by filling out a form or contacting us). At all times, you may choose whether or not to provide or disclose Personal Information. If you choose not to provide mandatory Personal Information, you may still visit parts of the Site, but you may be unable to access certain options, programs, offers, and services that involve our interaction with you .
We collect non-Personal Information transmitted automatically from your device using various standard technologies, such as cookies, digital identifiers, log files, web beacons or other similar technologies.
Like many online services, our Site may use“cookies” to collect information. A cookie is a small data file that we transfer to your computer or mobile device’s hard disk. You can instruct most browsers, by changing the browser settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of the Site.
We may use logs and cookie information to improve quality and design of the Site, including without limitation, saving you the trouble of re-entering data, and quarries, personalize and customize your experience on the Site, track your use of the Site and generate statistics regarding the Site.
How we use the information we collect?
• To respond to your inquiries, “Contact Us”,administrative or support request, feedbacks or questions, and update you with important information, and respond to claims concerning our Site;
• To provide you with our Site and certain features;
• To communicate with you (via email, phone number etc.);
• To enforce our policies, including investigation of potential violations thereof, or in accordance with any applicable law or regulation, or for the purpose of law enforcement;
• To perform research, technical diagnostics, analytics or statistical purposes;
• To provide you with the most relevant additional Sites and offers;
• To detect, prevent, or otherwise address fraud, security or technical issues.
With whom we share the information, and for what purpose?
We may share your information, including Personal Information, with any subsidiaries, joint ventures, (collectively "affiliated companies") and our third party professional Site providers who are allowed to use the information only for the purposes stipulated herein, or with our affiliated companies and business partners for performing or provide services with connection to the Site for us (e.g. customer Site, conducting promotions, marketing assistance, technical support, storing or processing information, analytics, etc.) .
The information will be disclosed only to the extent required to perform the purposes as stipulated herein.
You hereby warrant and consent that your Personal Information may be transmitted, used or stored with our authorized third parties, for the purposes disclosed herein, which are located across the world.
Affiliates and corporate transaction
Non-Personal Information, aggregated information orPersonal Information in non-human readable form (de-identified) may be shared with third parties (including ad networks, advertising companies and Site providers) in any of the above circumstances, as well as for the purpose of developing or delivering tailored or targeted advertising (whether via our Site, or websites or applications of third parties), or for the purpose of improving our Site, conducting business analysis or other business purposes. This information may be combined with information we collect from other sources, to the extent that the information remains Non-Personal Information.
We may share your information, including Personal Information, in the event that we are required by law enforcement or other governmental agency; in response to a subpoena, warrant or an investigative demand, or a court order, or with respect to any legal process; in order to enforce intellectual property rights or to exercise other legal rights; to establish or exercise our rights to defend against legal claims; if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud or other wrongdoing, safety of person or property, violation of our policies, to enforce our policies or as otherwise required in order to comply with the applicable laws and regulations.
Third party collection of information
Our policy only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties via our Site (e.g. by clicking on a link to any other website or location) or via other sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. We prompt you to review the privacy policies of those sites before providing your Personal Information to them.
For how long we retain the information we collect?
We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion. To remove your email address, please contact us at firstname.lastname@example.org .
Please note that unless you instruct us otherwise we retain the information we collect (including your Personal Information) for as long as needed to provide the Site and to comply with our legal obligations, resolve disputes and enforce our agreements.
You may choose not to receive future promotional, advertising, or other Site-related emails from us by selecting an unsubscribe link at the bottom of each email that we send . Please note that even if you opt out of receiving the foregoing emails, we may still send you a response to any “Contact Us” request as well as administrative emails that are necessary to facilitate your use of the Site.
How do we safeguard your information?
The security of your Personal Information is important to us. We follow generally accepted industry standards, including the use of appropriate administrative, physical and technical safeguards, to protect the Personal Information submitted to us. However, no method of transmission over the Internet, or method of electronic storage, is absolutely secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security or confidentiality.
How to contact us
Sygnia – Compliance with the EU GDPR
Background on the GDPR
Introduction. In May 2018, the new European General Data Protection Regulation (the “GDPR”) entered into effect.
It spans dozens of pages and imposes burdensome obligations on companies and organizations in virtually every aspect of collecting, processing, handling and storing personal data. At the same time, the GDPR enhances the rights given to data subjects to control personal data collected about them and to seek remedies.
Sygnia has developed this document to explain about representative examples of GDPR requirements and how Sygnia aims to comply with them.
Applicability. The GDPR applies to businesses established in the EU. It can also apply to businesses established outside the EU who offer their product and services to their EU business customers. Those EU business customers are subject to the GDPR and are required to flow-down their GDPR obligations onto their non-EU providers.
Because Sygnia operates business in the EU, and because Sygnia offers services to EU business customers, we have determined that the GDPR applies to Sygnia.
Sygnia’s operations are up to par with the GDPR, with Sygnia following technological, organizational, procedural and legal steps to ensure its ongoing compliance.
Data Stream Mapping
Sygnia has canvassed the various personal data streams and data sources flowing through the company and has identified and documented the use cases for the data. This serves both as a basis for GDPR preparedness and as a basis for compliance with the GDPR’s requirement of maintaining documented records of data processing activities.
Under the GDPR’s principle of ‘transparency’, organizations are required to take appropriate measures to provide information relating to processing to the data subject in a concise, transparent, intelligible and easily accessible form. The GDPR encourages the provision of such information in writing, including, where appropriate, by electronic means.
The GDPR requires organizations handling personal data to implement appropriate technical and organizational measures to secure personal data, including encryption and security tests.
Sygnia takes measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of personal data. These include encryption, data masking, audit logs, vulnerability scanning, physical security controls and backups.
The GDPR legitimizes the use of subcontractors for data processing activities, subject to several conditions.
For example, as required by the GDPR, Sygnia performs due diligence into its subcontractors’ data protection practices to confirm that the subcontractors provide sufficient guarantees that its processing will meet GDPR requirements. When applicable, Sygnia also has data processing agreements with these subcontractor that are consistent with GDPR requirements for such engagements.
Cross-border data transfers
The GDPR restricts the cross-border transfer of personal data to jurisdictions outside the European Economic Area (EEA). As a general rule, personal data may only be transferred to jurisdictions recognized by the EU Commission as having an adequate level of data protection, or otherwise transferred under appropriate safeguards.
Sygnia and its subcontractors involved in personal data processing process personal data in member states of the European Economic Area, in territories or territorial sectors recognized by an adequacy decision of the European Commission as providing an adequate level of protection for personal data or through recipients subject to adequate safeguards under the GDPR (e.g., Model Clauses and Standard Contractual Clauses).